[at-l] O2 Rainwear Response

[Appalachian Outfitters]

Hello All,
    This is an e-mail that I sent Frank today in an effort to reconcile all of us at Appalachian Outfitters to him.

Frank,
   I am sincerely sorry to hear that you are unhappy with the service you received at our store.  I will give you my personal guarantee that I will do what ever I need to do to make it right with you.  It seems as if you've been upset for many years over this rainwear issue, and I'd like to know what I can do to fix it.

Please let me know.  I look forward to hearing from you soon.

Most Graciously & Humbly,
     Jonathan Welsh
Co-Owner Appalachian Outfitters SC Inc
96 Orchard Park Drive
Greenville, SC 29615
 (864) 9... phone
 (800) 5... fax 
 Appalachian Outfitters SC Inc
96 Orchard Park Drive
Greenville, SC 29615
 (864) 987-0618  phone
 (800) 508-1675  fax 
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