[pct-l] REI changes return policy to return before 1 year

Ann Marie dbanmrkr at yahoo.com
Tue Jun 4 12:25:41 CDT 2013


"I can't imagine why someone would try to return shoes with over a thousands hard miles and expect new one."

Because they could. Simple as that. I once took a hiker to REI as part of my trail angel duties and was embarrassed that he successfully returned a merino wool sweater with 6 holes in it for a full refund.

How about REI give those of us who don't abuse the return policy a bigger dividend?

:)


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