[pct-l] REI changes return policy to return before 1 year

[Frederick Baier]

Aloha, As an REI member in a locale without an REI store, I appreciate the business (on-line and in store), their customer care, shipping policies, and their overall ethics. I love browsing and exploring and spending--it's often one of the fun treats of trips back to the MainIand (that and MLB!).  In short, I still think the policy is quite generous...and sadly some genetically unscrupulous folks will abuse the new policy as well. Frankly, they should limit returns to obvious defects, unworn/unused wrong sizes, or in the extreme, lightly used (one time) gear coupled with a darn good explanation--all within 90 days. 
Aloha, Fritz
Aiea, HI

> ________________________________
>  From: Robert Henry <rrh.henry at gmail.com>
> To: pct-l <pct-l at backcountry.net> 
> Sent: Tuesday, June 4, 2013 8:42 AM
> Subject: [pct-l] REI changes return policy to return before 1 year
>   
> 
> Today's Seattle Times headline is about REI has changed their return
> policy so you can return items bought in store only within a year.
> 
> http://seattletimes.com/html/businesstechnology/2021116265_reireturnsxml.html
>