[at-l] If I treated you this way. . .

[Appalachian Outfitters]

Frank,
   I have attached what you posted about me and Appalachian Outfitters below.  If I "played" you I am sincerely sorry & that was not my intent.  I do not however appreciate that you insult my character (implying that I KNOWINGLY sold you a piece of crap); that is absolutely not true.  I hope that you have the grace and courtesy to at least stop by the shop and speak to me about it man-to-man. That is the way I want you to handle it: like a man of character, integrity, and decorum--all of the things that you believe I do not posses.  I eagerly await speaking to you in person and rectifying this situation.
 
Most Graciously,
    Jonathan Welsh
Co-Owner
Appalachian Outfitters SC Inc.
 
 From: Frank Looper
>   To: trailr at aol.com
>   Cc: at-l-bounces at backcountry.net
>   Cc: JPL
>   Cc: at-l
>   Subject: Re: [at-l] O2 rainwear
>   Sent: Oct 14, 2009 5:43 PM
>
>   What about the difference between my results and their statement that
>   "if it's not right, we'll make it right?" Jonathan knew what I was
>   buying that gear for, never even hinted that it was flimsy as it
>   turned out to be, and then when it failed ON FIRST USE, I was laughed
>   at for even thinking that it would work.
>
>Not bitter, angry. Luckily it doesn't come up very often. I got played>   and did not like it.
>
>   Now, I go to Sunrift Adventures in Travelers Rest, SC. They seriously
>   understand who keeps the lights on. Occasionally, I'll be looking at
>   something, and the sales person will say "you don't want that. It
>   won't do what you need it to." Jonathan was really happy to sell me a
>   lot of stuff. He just wasn't happy to stand behind what he sold.
>
>   You have to make a living. I get that. I love you and you know that.
>   You just work for someone that I absolutely can not respect. I don't
>   even disrespect you for that. I will, however, warn people away from
>   that store every chance I get. All I asked for was a 1/2 store credit
>   for something that was such crap that it shouldn't have been in the
>   store. Don't make fun of people for buying crap if it's crap with your
>   logo on it!
>
>   Also, I said yuppy store, not yuppy clothes. You know, the "lifestyle"
>   folks that think TNF is the good stuff. That's his niche and he's
>   welcome to it.
>

 Appalachian Outfitters SC Inc
96 Orchard Park Drive
Greenville, SC 29615
 (864) 987-0618  phone
 (800) 508-1675  fax 
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